Documents

Indian IT Rules compliance

Grievance Officer

Updated May 11, 2026

HermesWorkspace has appointed a Grievance Officer as required under the Digital Personal Data Protection Act 2023 and IT Rules 2011.

1. Grievance Officer Details

Grievance Officer: Mr. Apurav Agarwal Email: apurav@hermesworkspace.com

2. How to File a Grievance

To file a grievance, email the above address with your name, contact details, description of the concern, and relevant dates. We will acknowledge within 48 hours and resolve within 30 days.

3. Grievance Covered Matters

Grievances may relate to: privacy complaints, data access or deletion requests, safety concerns, or content disputes.

4. Escalation

If unresolved, you may escalate to the appropriate authority under Indian law.